At Rackley Roofing, we are comprised of six core values: Humble, Hungry, Smart, Innovative, Accountable, and Customer Focused. Each value helps us in a different way to best serve our customers. The smart core isn’t about intelligence, but rather about how to work with the people around you to have a positive outcome. Jed Corum and Amanda Clark are two of our team members who show what it means to be Smart at Rackley.
Why Is Being Smart Important?
Besides allowing Rackley to help our customers, it also helps us when communicating within our team. Jed says, “By being understanding with the group of people around you and being interpersonally smart you will have a positive outcome.” We take the time to learn how to communicate with everyone we interact with so what we do always has a positive outcome.
How Does It Help?
We are able to give our customers unmatched customer service and a positive experience by being smart every day. Amanda says, “We have to be smart dealing with clients. Learning how different clients respond to different things to get positive results and be successful is a critical role in what we do.” If we weren’t smart in our communication then we wouldn’t have the fantastic team or customers we are lucky to have.
How Are We Smart Each Day?
Each day, we strive to be the best in the industry. Utilizing our core values keeps us on track. Jed says he is smart every day by, “Thinking about what I say and how I say it. Whether I’m in person, on the phone, or sending an email. I also think about who it is to, client or coworker.” Amanda follows it up and says, “Thinking before you speak is paramount. Certain people need motivation in different ways.”
How Does Being Smart Help Rackley Be The Best?
When we can communicate effectively, whether within the team or to our customers, it helps us provide the best service possible. Every day we are being smart and are constantly learning how to improve ourselves. Jed says, “Communication helps Rackley be the best it can be with every interaction we have.”If you’re in need of any commercial roofing services in Tennessee, Rackley Roofing has your back. We’ll guarantee you get the best service there is. Contact us today and get started on your next commercial roofing project!