Careers

Careers

careers

As trusted providers of full-service commercial roofing in Nashville, Memphis, Knoxville, and Chattanooga, and throughout Tennessee, Rackley Roofing is managed by a superb team of expert roofing industry professionals.

Our Core Values

Humble
Humble

We focus more on our teammates than on ourselves.

Accountable
Accountable

We do what we say we are going to do. We guarantee a clearly communicated decision process and aligned results.

Hungry
Hungry

We have a strong work ethic and aren’t afraid to push the limits while completing every job to the best of our abilities.

Smart
Smart

Not intellectually smart, but inter-personally smart. We understand that our actions have consequences and how to work with a dynamic group of people to create a positive outcome.

Customer Focused
Customer Focused

Our customers are #1. We treat them with respect and strive to satisfy their needs to the best of our abilities.

Innovative
Innovative

We are a creative problem-solver by trade, open to change and embracing the tried-and-true.

Our President Chris Sutton

Positions Available

Director of Residential / Sales

Location

Carthage, TN

Full-Service Industrial & Commercial Roofing

Come join the Official Roofing Contractor of the Tennessee Titans. We are currently seeking to hire for several positions with our company. Our 6 core values are Accountable, Hungry, Humble, Customer-Focused, Innovative, and Smart. These are the bloodline of Rackley Roofing Companies. If you share the values, you belong in our Company. We hire based on our values, regardless of experience. This is just one of the many reasons we are different from most roofing companies. We understand as a company that if you are willing to learn, we are willing to teach. If you want to be part of something special and don’t have the experience, Rackley understands that everyone has to start somewhere. If you share our core values, make the smart choice to join our great group of people at Rackley Roofing.

  • Uncover/discover bidding opportunities (both project and work orders) – emphasis on remedial work
  • Qualify project bidding opportunities
  • Establish, nurture and grow direct customer relationships (owners, asset managers,   property managers, facility managers, building engineers, roof consultants)
  • Personal delivery and presentation of project proposals
  • Grow in technical knowledge – both industry-general and project-specific
  • Lead company effort toward customer-centric attitude, service, and response
  • Promote the company brand in the marketplace
  • Follow RRCI policies, processes, and disciplines (Co manuals, Handbook)

Commercial Roofing Project Manager

Location:

Knoxville, TN

ROLE AND RESPONSIBILITIES

The Project Manager is the primary company representative responsible for the overall design, implementation, direction, completion, and financial outcome of major building envelope related projects. The Project Manager proactively directs and supervises all activities related to contract administration, contract supervision, system design, submittal process, product procurement, change orders, billings, project financial projections, schedule requirements, and all overall risk management to ensure projects are completed in a quality, profitable and safe manner.

Upon project hand off the Project Manager is principle customer service representative as well as an industry professional to general contractors, building owners, property managers, consultants, architects, and engineers whose focus is tirelessly meeting and exceeding contract commitments, project challenges, customer needs, and expectations.

Within the company, the Project Manager primarily works with project administrators, CAD administrators, estimators, business development, project operations, accounting, vendors, and subcontractors to achieve all objectives.

The Project Manager will be required to attend Hand-Off Meetings, Preconstruction Meetings, Post Construction Meetings, Project Manager Meetings, Production Meetings, Project Specific Meetings as required (on-site and off-site) as well as Rackley Roofing Company, Inc. wide meetings.

Client/Business Development

  • Assists sales and estimating with the response to new project opportunities and have the ability to present proposals and credentials to our Clients if required.
  • Builds effective relationships with customers, design teams, subcontractors, suppliers, and trade partners that reflect and support company core values and meet or exceed the customer’s expectations.
  • Actively participates in industry, client, and community relations to enhance company image.
  • Pursues on-going professional development training.
  • Provide Sales & Estimating with current or historical information as it relates to system bid design including but not limited to FM Assemblies, warrantable manufacturer assemblies, system details, LEED, applicable codes, “tricks of the trade” as learned on previous projects

Preconstruction

  • Makes sure timely scheduling of the project Handoff Meeting occurs.
  • Actively participates in the handoff meeting and confirms that all forms are filled out in accordance with policy, ensures that scopes have been fully analyzed, pinpoints job start obstacles, recognizes areas of scope clarification required, establishes and executes a plan of action to achieve job start goals.
  • Reviews contract for bid scope plus budget consistency, identifies contract language or project-specific regulations that may affect profitability and risk-averse construction, confirms insurance requirements, confirms bond requirements works with the client and contract administrator to achieve a mutually agreed construction agreement.
  • Establishes the design document and submittal needs as required by the contract documents, project requirements, code compliance. Manages all required clarifications through site visits, requests for information, and substitution requests. Directs the CAD & Submittal Administrator to achieve design document and submittal needs. Reviews design document as well as the submittal items with the production team and estimator prior to transmitting to the system manufacturer, design team, contract client, or jurisdiction for contract compliance, code compliance, warranty guidelines, and constructability. Provides all follow up for approval.
  • Coordinates design documents with the client, design team, and other contractors for accurate installation and budget conformance.
  • Coordinates project-specific logistics with the contract client.
  • Confirms that all project set up requirements are completed timely and accurately including but not limited to project folders, accounting software set up, project management software set up, project-specific material testing, project-specific background checks, project-specific safety requirements, insurance submissions, labor reporting, permitting, and manufacturer assembly warranty approval submission.
  • Leads a thorough pre-construction meeting with the field operations team reviewing the intended project design, labor needs, material types, installation guidelines, equipment needs, logistics, purchasing, schedule, safety project procedures, and company communication protocol.

Project Execution

  • Implements all contractual requirements as well as provides all contractual correspondence for assigned projects.
  • Visits projects as required for site-specific meetings, logistics direction, detail coordination, quality control, trade partner coordination, Subcontractor management, and overall site controls. Daily reports shall be authored as required for field documentation.
  • Establishes and manages the project schedule with the operations team to exceed project and company goals.
  • In a timely manner, provides the operations team all required approved design documentation including product data, installation drawings, and details, and safety data sheets complete a successful quality installation
  • Responsible for the major purchases for projects. Reviews the estimate for accuracy including cost coding, waste factors, quantities, material type, the material unit of purchase, and description. Provides the purchasing agent a breakdown of the purchase needs, special payment terms, and delivery constraints in accordance with the purchasing policy. Analyzes material use on projects and makes future purchasing adjustments as required.
  • Works with the Project Administrator to author all subcontracts as required for project execution. Confirms scope provided to the estimator at bid time or authors scope as required if the subcontractor is required and not carried in the estimate. Negotiates contract price and payment terms. Confirms subcontractor insurance qualifications as well as authorizes subcontractor invoicing.
  • Works with the project team to provide and respond to RFI’s as required, work through design/scope revisions, tracks all updates, provide all required documentation in a timely manner, track all changes accordingly, file backup documentation neatly, and implement project design revisions as required with all parties.
  • Works with the estimating department and field operations to originate, price, track, account for, bill, and execute Change Order work for all scope revisions throughout the project.
  • Establishes all billing requirements for all projects, builds Schedule of Values as required, fills out all pay applications, as well as provides all backup documentation required for billing submissions as defined in the contract documents and required by the accounting department.
  • Reviews project job cost weekly for accuracy and forecasting. Provides all corrections and updates as required to the related parties.
  • Provides monthly project revenue forecasting as required for each project. Provides all corrections and updates as required weekly.
  • Provides and manages all required project reporting including but not limited to certified payroll, controlled insurance, time and material back up, unit cost back up, stored material documentation, photo documentation, safety, daily reports, quality control, consultant requirements, and all contracts client requirements.
  • Responsible for maintaining a clean, accessible, organized job folder in accordance with all company policies and procedures.

Project Closeout

  • Ensures all closeout requirements are provided in a timely manner to the client including but not limited to as-built drawings, LEED, warranties, as well care and maintenance programs.
  • Confirms all city permits are closed and inspected as required.
  • Verifies that all bonds and insurance programs are closed and settled.
  • Guarantees all project accounting and labor reporting closed out.

Billing and AR Clerk

Location

Carthage, TN

Role and Responsibilities

  • Coordinate with project managers to ensure that invoices are prepared for billing according to terms of each project’s contract.
  • Transmit invoices to customers in a timely manner with all proper documentation.
  • Post invoices promptly in ComputerEase (accounting) and Dataforma (CRM).
  • Set up and manage correspondence with customers and project management team in Dataforma to ensure documentation of all communications and a firm schedule for follow ups.
  • Receive payments daily by posting checks and electronic payments against invoices in Dataforma and ComputerEase. Deposit checks to bank through remote deposit platform. Prepare and distribute daily report detailing receipts for each company.
  • Monitor aging of receivables and manage collections activity according to established Accounting SOP.
  • Maintain correspondence with customers for collection of receivables, post collections properly to jobs and the G/L.
  • Prepare credit applications.
  • Reconcile each week the AR detail in ComputerEase with Dataforma.

Service Sales Manager

Location

Carthage, TN

Responsibilities

To oversee and provide leadership to the Sales Department for it to meet the goals set by the company.

  • Work with Company Sales Department to achieve company revenue, expense, and profit goals.
  • Team with Company Sales Department to manage and recruit clients.
  • Attend pre-bid meetings and job walks as needed.
  • Follow RRCI policies, processes, and disciplines (Co manuals, Handbook)
  • Collaborate with RRCI employees to meet and exceed industry standards and processes.
  • Responsible for training Sales Department employees on company policies, their job responsibilities, and inter-department communication and continuity.  Work closely with the Service and Production Departments to ensure this continuity.
  • Responsible for overseeing all aspects of the Sales Department and ensuring sales and revenue goals are met.
  • Continually seek to improve the processes and the people within the Sales Department.
  • Build, maintain, and manage customer relations.
  • Travel with Sales team members on customer and/or prospect visits as needed.
  • Review and manage sales team activity in Dataforma, Microsoft Office, and other software.
  • Ensure all Sales Department personnel are properly managing the customers.
  • Review all contracts, subcontract agreements, and change orders for signature with Officers.
  • Investigate and resolve customer disputes or complaints.
  • Manage personnel in a learning environment to promote personal and professional growth within the ranks.
  • Special projects, including Website management, Marketing materials, Dataforma support, Travel arrangements.

Accounts Payable & Inventory Specialist

Location
Carthage, TN

Roles and Responsibilities

Full cycle accounts payable & inventory accounting for Rackley Roofing Company, Rackley Company of East TN, and R.D.

Herbert & Sons

• Management of inbound invoices from vendors to ensure timely processing to meet payment due dates
• Data entry of invoices and back-up documentation into ComputerEase
• Invoice matching to purchase orders, routing of mismatches or other PO issues to vendor or project management for resolution
• Posting of invoices in ComputerEase and routing for approval, ensuring proper approval is obtained according to company procedures
• Posting of payments to ComputerEase
• Reconciliation of vendor statements to A/P register
• Posting of inventory related transactions pulled from Trackvia application and downloaded to ComputerEase
• Maintenance of inventory items in ComputerEase to ensure complete list of items and accurate units of measure and costing
• Management of periodic physical inventory processes to ensure accurate updates to on hand quantities in ComputerEase and Trackvia
• Liaison to Production and Service teams to ensure effective processes are being followed by all.

Reroofing Account Manager

Location

Nashville, TN

Roles and Responsibilities

  • Qualify project bidding opportunities and conduct roofing surveys
  • Establish, nurture, and grow direct customer relationships (owners, asset managers, property managers, facility managers, building engineers, roof consultants)
  • Self-generating business through business networking and prospecting
  • Personal delivery and presentation of project proposals
  • Accurately writing up the scope and recommendations to customers
  • Grow in technical knowledge – both industry-general and project-specific
  • Lead company effort towards customer-centric attitude, service, and response
  • Promote the company brand in the marketplace
  • Must be available to work during business core hours of 8am-5pm and some nights and weekends as required

Commercial Roofing – Sheetmetal

Location

Nashville, TN

Responsibilities

Production / Service Laborer

  • Application and/or repair of roofing materials
  • Demolition and tear off existing roofing systems for repair or replacement
  • Knowledge/Installation of EPDM/TPO/PVC roofing systems
  • Utilization of hand and power tools
  • Assist with service and maintenance of pre-existing roofing and sheet metal systems
  • Maintain and Exceed all Company Safety, Quality, and Production procedures

*No experience required

Production/Service Skilled Roofer Assistant

  • Execute assignments from Roofing/Service Foreman
  • Perform more detailed and complex roofing work
  • Knowledge and ability to use complex equipment (welders, heat guns, etc.)
  • Assist Entry-level and Roofers with complex assignments
  • Maintain and Exceed all Company Safety, Quality, and Production procedures

2+ years of experience

Production/Service Foreman

  • Assist team with coaching, development, and monitoring all Team members
  • Lead the crew in all aspects of the assignment
  • Knowledge of multiple roofing systems and equipment required
  • Provide all set-up for efficiency and safety purposes
  • Pre-inspection of all sites to ensure all warning/safety guidelines are in place
  • Able to do Inspection on Roof once work is completed prior to Manufacturers Inspection
  • Ensure proper PPE is utilized at all times
  • Maintain and Exceed all Company Safety, Quality, and Production procedures

5+ years of experience

 

Staff Accountant

Location

Carthage, TN

Essential Functions/Core Responsibilities

  • Prepare and transmit invoices in accordance with contracts.
  • Maintain correspondence with customers for collection of receivables, post collections properly to jobs and the G/L.
  • Preparation of monthly entries, cash records, and account analysis.
  • Analyze and reconcile key accounts in the general ledger.
  • Ensure all accounting policies and procedures are followed. Assist in the revision of policy and procedures as needed or as the result of internal or external reviews.
  • Assist in completion of annual financial audits by the company’s outside auditors
  • Collaborate with operational and administrative staff to ensure maintain and analyze accurate job costing records and reporting
  • Define and implement continuous improvement of financial and operational processes to enhance the effectiveness of accounting processes, and accuracy of reported financial results.

Commercial Roofer

Location

Nashville, TN

Commercial Roofer Responsibilities:

Production/Service Roofers *No Commercial Roofing experience required

  • Application and/or repair of roofing materials
  • Demolition and tear off existing roofing systems for repair or replacement
  • Knowledge/Installation of EPDM/TPO/PVC roofing systems
  • Utilization of hand and power tools
  • Assist with service and maintenance of pre-existing roofing and sheet metal systems
  • Maintain and Exceed all Company Safety, Quality, and Production procedures

Production/Service Skilled Roofers 2+ Years of Commercial Roofing experience

  • Execute assignments from Roofing/Service Foreman
  • Perform more detailed and complex roofing work
  • Knowledge and ability to use complex equipment (welders, heat guns, etc.)
  • Assist Entry-level and Roofers with complex assignments
  • Maintain and Exceed all Company Safety, Quality, and Production procedures

Production/Service Foreman 5+ Years of Commercial Roofing experience

  • Assist team with coaching, development, and monitoring all Team members
  • Lead the crew in all aspects of the assignment
  • Knowledge of multiple roofing systems and equipment required
  • Provide all set-up for efficiency and safety purposes
  • Pre-inspection of all sites to ensure all warning/safety guidelines are in place
  • Able to do Inspection on Roof once work is completed prior to Manufacturers Inspection
  • Ensure proper PPE is utilized at all times
  • Maintain and Exceed all Company Safety, Quality, and Production procedures

Commercial Roofing

Location

Knoxville, TN

Responsibilities
Production / Service Laborer 

  • Application and/or repair of roofing materials
  • Demolition and tear off existing roofing systems for repair or replacement
  • Knowledge/Installation of EPDM/TPO/PVC roofing systems
  • Utilization of hand and power tools
  • Assist with service and maintenance of pre-existing roofing and sheet metal systems
  • Maintain and Exceed all Company Safety, Quality, and Production procedures

*No experience required

Production/Service Skilled Roofer Assistant

  • Execute assignments from Roofing/Service Foreman
  • Perform more detailed and complex roofing work
  • Knowledge and ability to use complex equipment (welders, heat guns, etc.)
  • Assist Entry-level and Roofers with complex assignments
  • Maintain and Exceed all Company Safety, Quality, and Production procedures

2+ years of experience

Production/Service Foreman

  • Assist team with coaching, development, and monitoring all Team members
  • Lead the crew in all aspects of the assignment
  • Knowledge of multiple roofing systems and equipment required
  • Provide all set-up for efficiency and safety purposes
  • Pre-inspection of all sites to ensure all warning/safety guidelines are in place
  • Able to do Inspection on Roof once work is completed prior to Manufacturers Inspection
  • Ensure proper PPE is utilized at all times
  • Maintain and Exceed all Company Safety, Quality, and Production procedures

5+ years of experience

 

Commercial Roofing

Location

Mount Juliet, TN

Commercial Roofing Superintendent Role and Responsibilities

Work closely with Business Owners and General Contractors to perform the following:

  • Manage all field roofing personnel and oversee all roofing operations
  • Responsible and accountable for the Company profit as related to roofing job costs
  • Responsible for controlling cost related to roofing operations
  • Mobilization, Logistical Requirements, and Demobilization
  • Attend the Project Preconstruction Meeting to get familiar with the project.
  • Ensure that the site mobilization plan (including storage areas, delivery route, on-site material distribution, dumpster location, building height, hoisting plan, vacuum, interior protection, and roof access) is being followed by field personnel.
  • Walk grounds and provide reports of existing conditions including but not limited to paving, pavement striping, landscaping, signage, lighting, electric transformers, traffic barricades, wheel stops, bollards, building conditions, exterior finish conditions, dumpster enclosures, fencing, storage area.
  • At the completion of the project, inspect the jobsite during demobilization to ensure the job is logistically closed out.

Commercial Roofing

Location

Chattanooga, TN

Responsibilities
Production / Service Laborer 

  • Application and/or repair of roofing materials
  • Demolition and tear off existing roofing systems for repair or replacement
  • Knowledge/Installation of EPDM/TPO/PVC roofing systems
  • Utilization of hand and power tools
  • Assist with service and maintenance of pre-existing roofing and sheet metal systems
  • Maintain and Exceed all Company Safety, Quality, and Production procedures

*No experience required

Production/Service Skilled Roofer Assistant

  • Execute assignments from Roofing/Service Foreman
  • Perform more detailed and complex roofing work
  • Knowledge and ability to use complex equipment (welders, heat guns, etc.)
  • Assist Entry-level and Roofers with complex assignments
  • Maintain and Exceed all Company Safety, Quality, and Production procedures

2+ years of experience

Production/Service Foreman

  • Assist team with coaching, development, and monitoring all Team members
  • Lead the crew in all aspects of the assignment
  • Knowledge of multiple roofing systems and equipment required
  • Provide all set-up for efficiency and safety purposes
  • Pre-inspection of all sites to ensure all warning/safety guidelines are in place
  • Able to do Inspection on Roof once work is completed prior to Manufacturers Inspection
  • Ensure proper PPE is utilized at all times
  • Maintain and Exceed all Company Safety, Quality, and Production procedures

5+ years of experience

Commercial Roofing Estimator – Service Estimator

Location

Carthage, TN

Roles and Responsibilities

  • Bid and procure service roofing work while maintaining relationships with ongoing customers.
  • Work with Company Service Department to achieve company revenue, expense, and profit goals
  • Team with Company sales department to manage and recruit clients
  • Follow RRCI policies, processes, and disciplines (Co manuals)
  • Collaborate with RRCI employees to meet and exceed industry standards and processes
  • Bid and project manage scopes of work for current and potential clients
  • Manage accounts assigned by the company as well as accounts developed by the project manager.
  • Sell the scope of work proposals to meet and/or exceed department budget goals.
  • Review each job individually and ensure the information is provided in order for RRCI safety, quality, and value guidelines are met, installed, and followed
  • Perform accurate roof inspection/assessment field walks of customer’s buildings.
  • Use of the company’s CRM and roof assessment software.

Commercial Roofing Estimator – Production

Location

Mount Juliet, TN

Roles and Responsibilities

  • Estimate Preparation (Reroof) – Collect pertinent job information from on-site visits including but not limited to roof measurements, roof core information and overall roof condition, material staging, hoisting equipment setup, utilizing the RRCI standardized method.
  • Estimate Preparation (New Construction) – Review provided plans and specifications for clarity and intent.
  • Estimate Preparation (Common) – Compose and submit RFI’s (Request for Information) to designer/consultant/owner for clarifications on project-specific information that is unclear at the time of the bid.
  • Estimate Preparation (Common) – Work closely with material and equipment vendors to obtain competitive pricing on purchased goods and rental equipment.
  • Actively review project variables in order to find the most competitive and customer-centered roof system assembly.
  • Prepare estimates utilizing The EDGE estimating software. (Preferred)
  • Review estimate and supporting documentation with estimating department manager or senior estimator.
  • Prepare project specific proposal outlining such items as anticipated or predetermined staging and hoisting locations as well as roof installation details and general construction procedures.
  • Accompany assigned business development associate to proposal delivery.
  • Actively make follow-up calls on outstanding/delivered proposals when no business development associate is assigned to the project.
  • Once projects are obtained, complete the Project Information Packet (P.I.P.) and conduct handoff with the assigned project manager.
  • Attend pre-construction meeting with the operations department.
  • Assist in pricing change orders and other project-specific tasks to help maximize project profitability.
  • Participate in continuing education, trade shows, seminars, publications to keep up with industry standards.
  • Monitor bid calendar on Dataforma daily to allow attention to the upcoming schedule, and practice minimum 2 weeks look ahead.
  • Facilitate communications between various depts. engaged in completing work.
  • Develops and maintains resource information on products, vendors, subcontractors, govt requirements, etc.
  • Photocopies documents and plans, maintain project databases.

Commercial Roofing – Sheetmetal

Location

Knoxville, TN

Responsibilities
Production / Service Laborer

  • Application and/or repair of roofing materials
  • Demolition and tear off existing roofing systems for repair or replacement
  • Knowledge/Installation of EPDM/TPO/PVC roofing systems
  • Utilization of hand and power tools
  • Assist with service and maintenance of pre-existing roofing and sheet metal systems
  • Maintain and Exceed all Company Safety, Quality, and Production procedures

*No experience required

Production/Service Skilled Roofer Assistant

  • Execute assignments from Roofing/Service Foreman
  • Perform more detailed and complex roofing work
  • Knowledge and ability to use complex equipment (welders, heat guns, etc.)
  • Assist Entry-level and Roofers with complex assignments
  • Maintain and Exceed all Company Safety, Quality, and Production procedures

2+ years of experience

Production/Service Foreman

  • Assist team with coaching, development, and monitoring all Team members
  • Lead the crew in all aspects of the assignment
  • Knowledge of multiple roofing systems and equipment required
  • Provide all set-up for efficiency and safety purposes
  • Pre-inspection of all sites to ensure all warning/safety guidelines are in place
  • Able to do Inspection on Roof once work is completed prior to Manufacturers Inspection
  • Ensure proper PPE is utilized at all times
  • Maintain and Exceed all Company Safety, Quality, and Production procedures

5+ years of experience

 

Roofer

Location

Nashville, TN

Commercial Roofer Responsibilities:

Commercial Roofers *No Commercial Roofing experience required

  • Application and/or repair of roofing materials
  • Demolition and tear off existing roofing systems for repair or replacement
  • Knowledge/Installation of EPDM/TPO/PVC roofing systems
  • Utilization of hand and power tools
  • Assist with service and maintenance of pre-existing roofing and sheet metal systems
  • Maintain and Exceed all Company Safety, Quality, and Production procedures

Skilled Commercial Roofers 2+ Years of Commercial Roofing experience

  • Execute assignments from Roofing/Service Foreman
  • Perform more detailed and complex roofing work
  • Knowledge and ability to use complex equipment (welders, heat guns, etc.)
  • Assist Entry-level and Roofers with complex assignments
  • Maintain and Exceed all Company Safety, Quality, and Production procedures

Commercial Roofing Foreman 5+ Years of Commercial Roofing experience

  • Assist team with coaching, development, and monitoring all Team members
  • Lead the crew in all aspects of the assignment
  • Knowledge of multiple roofing systems and equipment required
  • Provide all set-up for efficiency and safety purposes
  • Pre-inspection of all sites to ensure all warning/safety guidelines are in place
  • Able to do Inspection on Roof once work is completed prior to Manufacturers Inspection
  • Ensure proper PPE is utilized at all times
  • Maintain and Exceed all Company Safety, Quality, and Production procedures
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