Rackley Roofing is managed by a superb team of expert roofing industry professionals. As trusted providers of full-service commercial roofing in Nashville, Memphis, Knoxville, Chattanooga, and throughout Tennessee.
Our Core Values
We focus more on our teammates than on ourselves.
We do what we say we are going to do. We guarantee a clearly communicated decision process and aligned results.
We have a strong work ethic and aren’t afraid to push the limits while completing every job to the best of our abilities.
Not intellectually smart, but inter-personally smart. We understand that our actions have consequences and how to work with a dynamic group of people to create a positive outcome.
Our customers are #1. We treat them with respect and strive to satisfy their needs to the best of our abilities.
We are a creative problem-solver by trade, open to change and embracing the tried-and-true.
Positions Available
- Sales - Project Manager - Nashville, TN
- Reroof Account Manager – Mount Juliet, TN
- Commercial Roofing - Sheetmetal - Nashville, TN
- Commercial Roofer - Nashville, TN
- Commercial Roofing - Knoxville, TN
- Commercial Roofing - Chattanooga, TN
- Commercial Roofing Estimator - Production - Mount Juliet, TN
- Commercial Roofing - Sheetmetal - Knoxville, TN
- Roofer - Nashville, TN
- Commercial Roofer - Nashville, TN
- Commercial Roofing - Superintendent, Mount Juliet, TN
- Commercial Roofing Estimator, Carthage, TN
- Administrative Assistant -Production, Mount Juliet, TN.
- Service Coordinator - Middle TN
Sales – Project Manager
Location
Nashville, TN
Essential Functions/Core Responsibilities
- Qualify project bidding opportunities
- Establish, nurture, and grow direct customer relationships (owners, asset managers, property managers, facility managers, building engineers, roof consultants)
- Self-generating business through business networking and prospecting
- Personal delivery and presentation of project proposals
- Accurately writing up the scope and recommendations to customers
- Grow in technical knowledge – both industry-general and project-specific
- Lead company effort towards customer-centric attitude, service, and response
- Promote the company brand in the marketplace
- Must be available to work during business core hours of 8am-5pm and some nights and weekends as required
Reroof Account Manager
Location
Mount Juliet, TN
At Rackley Roofing, our values are the cornerstone of our company. We are looking for individuals who embody Accountability, Hunger, Humility, Customer-Focus, Innovation, and Smart thinking. Regardless of experience, we hire based on these values, setting us apart from other roofing companies. If you share our values, we welcome you to be part of our special team. We believe in learning and teaching, acknowledging that everyone has to start somewhere.
Roles and Responsibilities
- Qualify project bidding opportunities and conduct roofing surveys.
- Establish, nurture, and grow direct customer relationships with owners, asset managers, property managers, facility managers, building engineers, and roof consultants.
- Self-generate business through networking and prospecting.
- Personally deliver and present project proposals.
- Accurately document scope and recommendations for customers.
- Expand technical knowledge in both industry-general and project-specific aspects.
- Lead the company in fostering a customer-centric attitude, service, and response.
- Promote the Rackley Roofing brand in the marketplace.
- Must be available during business core hours (Mon-Fri 8am-5pm, and after hours as needed.)
Sales Responsibilities:
- Generate leads, engage with prospects, and sell commercial roofing services.
- Collaborate with the estimating team to generate proposals.
- Cultivate compelling relationships with prospective clients and build strong connections.
Performance Metrics:
- Measure success through total project sales (roofing and sheet metal).
- Meet or exceed the company’s reroof growth goals.
- Adhere to Rackley Roofing Policies, Procedures, and Processes while aligning with the company’s Core Values.
- Record and contribute to the number of created project opportunities in the Dataforma database.
Benefits:
- Competitive compensation plan, including base pay and an uncapped commission plan.
- Health, dental, and vision insurance, along with a 401k.
- Paid time off.
- Company vehicle or vehicle allowance with a fuel card.
- Company phone and laptop.
If you’re ready to make the smart choice and become part of Rackley Roofing’s exceptional team, apply now! Join us in delivering top-notch roofing solutions and promoting a culture that values integrity, innovation, and customer satisfaction.
Skills Required
- Proven track record in acquiring new roofing business within a goal-oriented sales environment.
- Excellent verbal and written communication skills.
- Previous commercial roofing experience is a must.
- Valid driver’s license with a clean driving record.
- Proficiency in Microsoft Office.
- Ability to read and understand blueprints.
- Strong negotiation skills.
Commercial Roofing – Sheetmetal
Location
Nashville, TN
Responsibilities
Production / Service Laborer
- Application and/or repair of roofing materials
- Demolition and tear off existing roofing systems for repair or replacement
- Knowledge/Installation of EPDM/TPO/PVC roofing systems
- Utilization of hand and power tools
- Assist with service and maintenance of pre-existing roofing and sheet metal systems
- Maintain and Exceed all Company Safety, Quality, and Production procedures
*No experience required
Production/Service Skilled Roofer Assistant
- Execute assignments from Roofing/Service Foreman
- Perform more detailed and complex roofing work
- Knowledge and ability to use complex equipment (welders, heat guns, etc.)
- Assist Entry-level and Roofers with complex assignments
- Maintain and Exceed all Company Safety, Quality, and Production procedures
2+ years of experience
Production/Service Foreman
- Assist team with coaching, development, and monitoring all Team members
- Lead the crew in all aspects of the assignment
- Knowledge of multiple roofing systems and equipment required
- Provide all set-up for efficiency and safety purposes
- Pre-inspection of all sites to ensure all warning/safety guidelines are in place
- Able to do Inspection on Roof once work is completed prior to Manufacturers Inspection
- Ensure proper PPE is utilized at all times
- Maintain and Exceed all Company Safety, Quality, and Production procedures
5+ years of experience
Commercial Roofer
Location
Nashville, TN
Commercial Roofer Responsibilities:
Production/Service Roofers *No Commercial Roofing experience required
- Application and/or repair of roofing materials
- Demolition and tear off existing roofing systems for repair or replacement
- Knowledge/Installation of EPDM/TPO/PVC roofing systems
- Utilization of hand and power tools
- Assist with service and maintenance of pre-existing roofing and sheet metal systems
- Maintain and Exceed all Company Safety, Quality, and Production procedures
Production/Service Skilled Roofers 2+ Years of Commercial Roofing experience
- Execute assignments from Roofing/Service Foreman
- Perform more detailed and complex roofing work
- Knowledge and ability to use complex equipment (welders, heat guns, etc.)
- Assist Entry-level and Roofers with complex assignments
- Maintain and Exceed all Company Safety, Quality, and Production procedures
Production/Service Foreman 5+ Years of Commercial Roofing experience
- Assist team with coaching, development, and monitoring all Team members
- Lead the crew in all aspects of the assignment
- Knowledge of multiple roofing systems and equipment required
- Provide all set-up for efficiency and safety purposes
- Pre-inspection of all sites to ensure all warning/safety guidelines are in place
- Able to do Inspection on Roof once work is completed prior to Manufacturers Inspection
- Ensure proper PPE is utilized at all times
- Maintain and Exceed all Company Safety, Quality, and Production procedures
Commercial Roofing
Location
Knoxville, TN
Responsibilities
Production / Service Laborer
- Application and/or repair of roofing materials
- Demolition and tear off existing roofing systems for repair or replacement
- Knowledge/Installation of EPDM/TPO/PVC roofing systems
- Utilization of hand and power tools
- Assist with service and maintenance of pre-existing roofing and sheet metal systems
- Maintain and Exceed all Company Safety, Quality, and Production procedures
*No experience required
Production/Service Skilled Roofer Assistant
- Execute assignments from Roofing/Service Foreman
- Perform more detailed and complex roofing work
- Knowledge and ability to use complex equipment (welders, heat guns, etc.)
- Assist Entry-level and Roofers with complex assignments
- Maintain and Exceed all Company Safety, Quality, and Production procedures
2+ years of experience
Production/Service Foreman
- Assist team with coaching, development, and monitoring all Team members
- Lead the crew in all aspects of the assignment
- Knowledge of multiple roofing systems and equipment required
- Provide all set-up for efficiency and safety purposes
- Pre-inspection of all sites to ensure all warning/safety guidelines are in place
- Able to do Inspection on Roof once work is completed prior to Manufacturers Inspection
- Ensure proper PPE is utilized at all times
- Maintain and Exceed all Company Safety, Quality, and Production procedures
5+ years of experience
Commercial Roofing
Location
Chattanooga, TN
Responsibilities
Production / Service Laborer
- Application and/or repair of roofing materials
- Demolition and tear off existing roofing systems for repair or replacement
- Knowledge/Installation of EPDM/TPO/PVC roofing systems
- Utilization of hand and power tools
- Assist with service and maintenance of pre-existing roofing and sheet metal systems
- Maintain and Exceed all Company Safety, Quality, and Production procedures
*No experience required
Production/Service Skilled Roofer Assistant
- Execute assignments from Roofing/Service Foreman
- Perform more detailed and complex roofing work
- Knowledge and ability to use complex equipment (welders, heat guns, etc.)
- Assist Entry-level and Roofers with complex assignments
- Maintain and Exceed all Company Safety, Quality, and Production procedures
2+ years of experience
Production/Service Foreman
- Assist team with coaching, development, and monitoring all Team members
- Lead the crew in all aspects of the assignment
- Knowledge of multiple roofing systems and equipment required
- Provide all set-up for efficiency and safety purposes
- Pre-inspection of all sites to ensure all warning/safety guidelines are in place
- Able to do Inspection on Roof once work is completed prior to Manufacturers Inspection
- Ensure proper PPE is utilized at all times
- Maintain and Exceed all Company Safety, Quality, and Production procedures
5+ years of experience
Commercial Roofing Estimator – Production
Location
Mount Juliet, TN
Roles and Responsibilities
- Estimate Preparation (Reroof) – Collect pertinent job information from on-site visits including but not limited to roof measurements, roof core information and overall roof condition, material staging, hoisting equipment setup, utilizing the RRCI standardized method.
- Estimate Preparation (New Construction) – Review provided plans and specifications for clarity and intent.
- Estimate Preparation (Common) – Compose and submit RFI’s (Request for Information) to designer/consultant/owner for clarifications on project-specific information that is unclear at the time of the bid.
- Estimate Preparation (Common) – Work closely with material and equipment vendors to obtain competitive pricing on purchased goods and rental equipment.
- Actively review project variables in order to find the most competitive and customer-centered roof system assembly.
- Prepare estimates utilizing The EDGE estimating software. (Preferred)
- Review estimate and supporting documentation with estimating department manager or senior estimator.
- Prepare project specific proposal outlining such items as anticipated or predetermined staging and hoisting locations as well as roof installation details and general construction procedures.
- Accompany assigned business development associate to proposal delivery.
- Actively make follow-up calls on outstanding/delivered proposals when no business development associate is assigned to the project.
- Once projects are obtained, complete the Project Information Packet (P.I.P.) and conduct handoff with the assigned project manager.
- Attend pre-construction meeting with the operations department.
- Assist in pricing change orders and other project-specific tasks to help maximize project profitability.
- Participate in continuing education, trade shows, seminars, publications to keep up with industry standards.
- Monitor bid calendar on Dataforma daily to allow attention to the upcoming schedule, and practice minimum 2 weeks look ahead.
- Facilitate communications between various depts. engaged in completing work.
- Develops and maintains resource information on products, vendors, subcontractors, govt requirements, etc.
- Photocopies documents and plans, maintain project databases.
Commercial Roofing – Sheetmetal
Location
Knoxville, TN
Responsibilities
Production / Service Laborer
- Application and/or repair of roofing materials
- Demolition and tear off existing roofing systems for repair or replacement
- Knowledge/Installation of EPDM/TPO/PVC roofing systems
- Utilization of hand and power tools
- Assist with service and maintenance of pre-existing roofing and sheet metal systems
- Maintain and Exceed all Company Safety, Quality, and Production procedures
*No experience required
Production/Service Skilled Roofer Assistant
- Execute assignments from Roofing/Service Foreman
- Perform more detailed and complex roofing work
- Knowledge and ability to use complex equipment (welders, heat guns, etc.)
- Assist Entry-level and Roofers with complex assignments
- Maintain and Exceed all Company Safety, Quality, and Production procedures
2+ years of experience
Production/Service Foreman
- Assist team with coaching, development, and monitoring all Team members
- Lead the crew in all aspects of the assignment
- Knowledge of multiple roofing systems and equipment required
- Provide all set-up for efficiency and safety purposes
- Pre-inspection of all sites to ensure all warning/safety guidelines are in place
- Able to do Inspection on Roof once work is completed prior to Manufacturers Inspection
- Ensure proper PPE is utilized at all times
- Maintain and Exceed all Company Safety, Quality, and Production procedures
5+ years of experience
Roofer
Location
Nashville, TN
Commercial Roofer Responsibilities:
Commercial Roofers *No Commercial Roofing experience required
- Application and/or repair of roofing materials
- Demolition and tear off existing roofing systems for repair or replacement
- Knowledge/Installation of EPDM/TPO/PVC roofing systems
- Utilization of hand and power tools
- Assist with service and maintenance of pre-existing roofing and sheet metal systems
- Maintain and Exceed all Company Safety, Quality, and Production procedures
Skilled Commercial Roofers 2+ Years of Commercial Roofing experience
- Execute assignments from Roofing/Service Foreman
- Perform more detailed and complex roofing work
- Knowledge and ability to use complex equipment (welders, heat guns, etc.)
- Assist Entry-level and Roofers with complex assignments
- Maintain and Exceed all Company Safety, Quality, and Production procedures
Commercial Roofing Foreman 5+ Years of Commercial Roofing experience
- Assist team with coaching, development, and monitoring all Team members
- Lead the crew in all aspects of the assignment
- Knowledge of multiple roofing systems and equipment required
- Provide all set-up for efficiency and safety purposes
- Pre-inspection of all sites to ensure all warning/safety guidelines are in place
- Able to do Inspection on Roof once work is completed prior to Manufacturers Inspection
- Ensure proper PPE is utilized at all times
- Maintain and Exceed all Company Safety, Quality, and Production procedures
Commercial Roofer
Location
Nashville, TN
Full-Service Industrial & Commercial Roofing
Come join the Official Roofing Contractor of the Tennessee Titans. We are currently seeking to hire for several positions with our company. Our 6 core values are Accountable, Hungry, Humble, Customer-Focused, Innovative, and Smart. These are the bloodline of Rackley Roofing Companies. If you share the values, you belong in our Company. We hire based on our values, regardless of experience. This is just one of the many reasons we are different from most roofing companies. We understand as a company that if you are willing to learn, we are willing to teach. If you want to be part of something special and don’t have the experience, Rackley understands that everyone has to start somewhere. If you share our core values, make the smart choice to join our great group of people at Rackley Roofing.
Commercial Roofer Responsibilities:
Commercial Roofers & Laborers *No Commercial Roofing experience required
- Application and/or repair of roofing materials
- Demolition and tear off existing roofing systems for repair or replacement
- Knowledge/Installation of EPDM/TPO/PVC roofing systems
- Utilization of hand and power tools
- Assist with service and maintenance of pre-existing roofing and sheet metal systems
- Maintain and Exceed all Company Safety, Quality, and Production procedures
Skilled Commercial Roofers & Laborers 2+ Years of Commercial Roofing experience
- Execute assignments from Roofing/Service Foreman
- Perform more detailed and complex roofing work
- Knowledge and ability to use complex equipment (welders, heat guns, etc.)
- Assist Entry-level and Roofers with complex assignments
- Maintain and Exceed all Company Safety, Quality, and Production procedures
Commercial Roofing Foreman 5+ Years of Commercial Roofing experience
- Assist team with coaching, development, and monitoring all Team members
- Lead the crew in all aspects of the assignment
- Knowledge of multiple roofing systems and equipment required
- Provide all set-up for efficiency and safety purposes
- Pre-inspection of all sites to ensure all warning/safety guidelines are in place
- Able to do Inspection on Roof once work is completed prior to Manufacturers Inspection
- Ensure proper PPE is utilized at all times
- Maintain and Exceed all Company Safety, Quality, and Production procedures
PM21
- Able to climb stairs and ladders
- Maintain balance at heights
- Lift heavy objects up to 50 lbs.
- Stoop, bend and work on knees, crawl
- Verbally communicate and understand objectives
- Work with extreme weather conditions
- Comfortable with hand and power tools
- Follow all safety procedures
- Keep sites clean and free from hazards
- Adhere to all quality processes
- Perform work that adheres to all safety policies and procedures
- Punctual and dependable attendance
Qualifications:
- 18 years of age or older
- Authorized to work in the U.S.
- Must be able to pass a background check and drug screen
Rackley Roofing is an Equal Opportunity and Drug-Free Employer offering excellent challenges, career opportunities, competitive pay, and benefits including:
- Medical, Dental, Vision
- Life Insurance
- Cancer, Accident, Short Term Disability
- Vacation and Holidays
- 401K
Commercial Roofing – Superintendent
Location
Mount Juliet, TN
Commercial Roofing Superintendent Role and Responsibilities
Work closely with Business Owners and General Contractors to perform the following:
- Manage all field roofing personnel and oversee all roofing operations
- Responsible and accountable for the Company profit as related to roofing job costs
- Responsible for controlling cost related to roofing operations
- Mobilization, Logistical Requirements, and Demobilization
- Attend the Project Preconstruction Meeting to get familiar with the project.
- Ensure that the site mobilization plan (including storage areas, delivery route, on-site material distribution, dumpster location, building height, hoisting plan, vacuum, interior protection, and roof access) is being followed by field personnel.
- Walk grounds and provide reports of existing conditions including but not limited to paving, pavement striping, landscaping, signage, lighting, electric transformers, traffic barricades, wheel stops, bollards, building conditions, exterior finish conditions, dumpster enclosures, fencing, storage area.
- At the completion of the project, inspect the jobsite during demobilization to ensure the job is logistically closed out.
Material Storage & Protection
- Ensure that all materials on the job meet the requirements of the construction docs including but not limited construction plans, shop drawings, and/or manufacturer printed instructions.
- Ensure that all materials are properly secured and protected at the jobsite.
- Ensure that all material is stored and installed within the correct environmental conditions.
Roof Installation
- Inspect substrates at the time of the visit and ensure that all is acceptable before installation of roof system.
- Ensure that the specifications shop drawings and scope of work are being followed exactly.
- Ensure that all materials are installed with correct adhesives and fasteners in the correct fastening pattern.
- Ensure that all materials are installed with the correct lapping, jointing, and staggering as required
- Ensure that all materials are installed at the correct heat and rate, as required.
- Ensure that all materials are installed at correct mil or thickness rate
- Ensure that all trash is properly secured and protected at the jobsite.
- Ensure that all safety equipment, specifically warning lines and stands are properly secured at the jobsite, especially when high winds are in the forecast.
- Provide and document quality control photos and summaries of the aforementioned items in your Daily Reports
- Ensure that all RRCI Company Policies and Procedures are being followed.
- Ensure that housekeeping being monitored daily
- Prior to a rain event, inspect the most susceptible projects and ensure that night tie-ins are in place.
- Check overall quality of each project during site inspections.
Project Reporting
- Provide Daily Reports within 24 hours of completion including:
- Weather
- Crew size
- Subs Onsite
- Specific Area of Work
- Summary of Work
- Squares or Linear Feet Complete
- Hours Worked
- Visitors to the site
- Deliveries
- Photos of: Delivered Materials. All existing conditions prior to starting weather, roof, building, MEP, all other trades, etc. Demolition process and demolished material conditions. Existing substrates, condition of existing substrates after prep, condition of new materials prior to start, fastening or adhesive pattern of installed product, staggering or lapping of installed products, deck replacement or infill’s, nailer and/or framing Installation, Sheet Metal Installation & Underlayments, Fluid Applied flashing/coating including coverage rates or mils, all QC testing, roof conditions upon completion, Material storage, Incidents
- Any deficiencies will be documented in the Daily Report and communicated to the Foreman, Project Manager, and Manager of Operations.
Commercial Roofing Superintendent Measurement of performance
- Perform all duties outlined in the job description and standard procedure to their fullest extent.
- Manage your business daily through communication, professionalism, respect, organization, and efficiency.
- Perform duties and be held accountable per items as described in Operations
- Quality, consistency, and timely submission of daily documents required per job.
Physical Demands: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential roles and responsibilities. While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to be on their feet for extended periods of time, and use their hands and fingers to handle or feel. Vision abilities required by this job may include close vision. This position may require occasional climbing, balancing, heavy lifting, stooping, kneeling, crouching, and/or crawling. All employees must have the ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, OSHA, and other federal, state, and local standards.
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All employees: Must represent Rackley Roofing Company, Inc. to customers, vendors, industry professionals, and other RRCI employees in a professional manner at all times.
Commercial Roofing Estimator
Location
Carthage, TN
Roles and Responsibilities
- Bid and procure service roofing work while maintaining relationships with ongoing customers.
- Work with Company Service Department to achieve company revenue, expense, and profit goals
- Team with Company sales department to manage and recruit clients
- Follow RRCI policies, processes, and disciplines (Co manuals)
- Collaborate with RRCI employees to meet and exceed industry standards and processes
- Bid and project manage scopes of work for current and potential clients
- Manage accounts assigned by the company as well as accounts developed by the project manager.
- Sell the scope of work proposals to meet and/or exceed department budget goals.
- Review each job individually and ensure the information is provided in order for RRCI safety, quality, and value guidelines are met, installed, and followed
- Perform accurate roof inspection/assessment field walks of customer’s buildings.
- Use of the company’s CRM and roof assessment software.
Measurement of performance
- Meet or exceed RRCI revenue, expense, and profit budgets.
- Follow RRCI policies, processes, and disciplines (Co. manuals)
- Effectively maintain good customer relationships by providing excellent service to customers.
Education/Experience
- High School with a minimum of 3 years experience in the roofing service industry
Position may require occasional climbing, balancing, heavy lifting, stooping, kneeling, and or crawling. This position may require sitting for extended periods of time, or require being on your feet for an extended period of time.
Benefits
Medical, Dental, Vision, Life Insurance, 401K, Holidays, Vacation
Administrative Assistant – Production Operations
Location
Mount Juliet, TN
Full-Service Industrial & Commercial Roofing
Are you a proactive, detail-oriented professional? Do you thrive in a structured and task-oriented environment where accuracy and enthusiasm are key? Do you excel both independently and as part of a team?
We are actively seeking a driven and meticulous individual to join our company as an Administrative Assistant. The ideal candidate will be committed to ensuring precision in every task and will contribute positively to our team dynamics.
The Administrative Assistant’s primary role is to support the Production Department by efficiently handling all administrative tasks necessary for the successful, safe, organized, timely, and profitable completion of projects. This role involves meeting contractual and project-specific requirements set forth by RRCI Company’s clients, with a steadfast dedication to interdepartmental collaboration, adherence to policies, procedures, and maintaining the highest standards of accuracy.
Founded in 1974, Rackley Roofing is celebrating 50 Years in Business!! Come join the Official Roofing Contractor of the Tennessee Titans and Roofing Contractor of the Year. Our 6 core values are Accountable, Hungry, Humble, Customer-Focused, Innovative, and Smart. These are the bloodline of Rackley Roofing Companies. If you share our values, you belong in our Company. We hire based on our values, and while experience is valuable, it is not always required. This is just one of the many reasons we are different from most roofing companies. We understand as a company that if you are willing to learn, we are willing to teach. If you want to be part of something special and don’t have the experience, Rackley understands that everyone has to start somewhere. If you share our core values, make the smart choice to join our great group of people at Rackley Roofing.
We’ll train the right dedicated and detail-oriented Administrative Assistant in all things commercial roofing. Our standards are high, but so is our success story. If you’re ready be part of our Success Story, apply today. Take control of your career with a team that refuses to lose. We’re looking for only high-performance candidates. We’ll know if you have what it takes. Apply Now!
Please complete the Culture Index Survey. It’s a crucial part of our assessment process and will help us identify your strengths and assist us in better management to measure work-related behaviors. This survey must be completed to be considered for the position. Here’s the link to the survey: https://go.cultureindex.com
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Requirements
The Administrative Assistant reports to the General Manager of Production. The Administrative Assistant will also be responsible for project-specific tasks as assigned by the General Manager or Vice President of Operations.
The Administrative Assistant will be required to attend Hand-Off Meetings, Preconstruction Meetings, Post construction Meetings, Project Manager Meetings, Production Meetings, Project Specific Meetings as required (on-site and off-site) as well as Rackley Roofing Company, Inc. companywide meetings.
ROLE AND RESPONSIBILITIES
- Assist with clerical, data entry, and filing as necessary for the success of production operations and as directed by the General Manager of Production
COMPETENCIES
- Solid Roofing and construction knowledge
- Collaborative team player
- Sound organizational skills
- Uses resources efficiently
- Problem Solver
- Shares information and expertise with others to increase understanding
- Adapts behavior and work methods to changing conditions and unexpected obstacles
- Takes ownership of areas of responsibility
- Applies Continually seeks sources of information and/or subject matter experts for solutions
- Expertise to perform the job effectively
- Continually seeks sources of information and/or subject matter experts for the solution
- Stays current in terms of professional development
- Knows when and where to obtain assistance when faced with challenging work problems
- Demonstrate high standards of honesty, integrity, openness, fairness, and compassion
- Holds people accountable
- Analysis of pertinent information to better understand
MEASUREMENT OF PERFORMANCE
- Quality
- Accuracy
- Attention to Detail
- Procedure Adherence
- Timelines
- Attitude
- Cooperation
- Professional Development
- Attendance
- Proactivity
- Self Sufficiency
POSITION OVERVIEW:
Highlights: High-Performance Work Culture
Job Type: Administrative Assistant, Operations Assistant, Office Support Specialist
Work Hours: Full-time, working during core business hours (8 am-5 pm) and some nights and weekends as required
Benefits: Group Medical, Dental, and Vision, Life Insurance, 401k, EAP, PTO
Location: Mount Juliet, TN.
Service Coordinator – Middle TN
Location
Carthage, TN
Full-Service Industrial & Commercial Roofing
Come join the Official Roofing Contractor of the Tennessee Titans. We are currently seeking to hire for several positions with our company. Our 6 core values are Accountable, Hungry, Humble, Customer-Focused, Innovative, and Smart. These are the bloodline of Rackley Roofing Companies. If you share the values, you belong in our Company. We hire based on our values, regardless of experience. This is just one of the many reasons we are different from most roofing companies. We understand as a company that if you are willing to learn, we are willing to teach. If you want to be part of something special and don’t have the experience, Rackley understands that everyone has to start somewhere. If you share our core values, make the smart choice to join our great group of people at Rackley Roofing.
Roles and Responsibilities for the Service Coordinator position include, but are not limited to the following:
- Scheduling and coordination of service department.
- Stellar communication, both internally with crews and externally with clients.
- Answering calls on a multi-line system; directing calls to the appropriate contacts.
- Data Entry. Must be able to type quickly and with accuracy.
- Excellent time management skills with a proven ability to meet deadlines.
- Communicate with on-site visitors, including vendors and customers. Communicate with vendors and customers via telephone and email as necessary.
- Maintain documentation on-site, both on paper and through a computer software program.
- Keep desk and office space neat and maintained, both for appearance and functionality.
- Review the information and generate invoices for clients.
- Review and analyze special projects to keep management informed as needed.
- Prepare reports to management as needed.
- Assist with administrative tasks and projects, as required.
- Other general office duties, as required.
Preferred Education Experience:
- Associates Degree or higher.
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Requirements
Required Experience and Knowledge:
- Office Management 2+ Years
- Office Administration: 2+ Years
- Proficiency in Microsoft Office Suite, specifically Outlook, Word, and Excel
- Experience with a CRM system is not required but is beneficial.
- Strong computer, organizational, and writing skills
- Verbally communicate and understand objectives
- Follow all safety procedures
- Adhere to all quality processes
- Bilingual (Spanish) Preferred
Rackley Roofing is an Equal Opportunity and Drug-Free Employer offering excellent challenges, career opportunities, competitive pay, and benefits including:
- Medical, Dental, Vision
- Life Insurance
- Cancer, Accident, Short Term Disability
- Vacation and Holidays
- 401K
“A clean roof is a happy roof at Rackley.”
-TJ Stinson
“This company doesn’t just focus on their people. They focus on our families.”
-Rufli Dominguez
“The sky really is the limit. If you are willing to put in hard work and dedication, you can go anywhere in this company.”
-John Bagsby
“When you work for Rackley, you don’t feel like you work for a company. They make you want to do better.”
-Adrian Cordero
“The culture at Rackley is one of a kind. Everyone is welcoming, warm, and wanting to help you learn. They make you feel at home. It is really an experience I don’t know if I could find anywhere else.”
-Megan Brown
“He (Curtis Sutton with Rackley Roofing) actually provided me with everything that I dreamed. It just used to be a dream, but I realized that a dream can come true.”
-Marcial Miranda